Who are you?
I’m Noor- I’ve worked in the charity sector since 2004, primarily in fundraising and technology roles but also across programmes and finance.
Why are you in the charity sector?
I first got involved in charity work while at university, but transitioned from volunteer to full time involvement after the horrific 2004 Boxing Day Tsunami. I’ve always felt privileged to be in a position where I could use my professional skills to give something back, and feel the world is in greater need than ever of what charities do.
What’s the best and worst thing you’ve seen?
The best is undoubtedly the very real impact charities have upon their beneficiaries. I’ve been fortunate to have seen these many times, first-hand, both here and abroad.
For me, trust is the most important underpinnings of the charity sector. The worst thing I’ve seen is when trusts have been broken, either by suppliers, employees or other stakeholders.
What has surprised you the most about the sector?
The rapid pace of change across the sector has been a real surprise. When I look back to just how the expectations have grown upon charities, it’s very marked. These days not only is the regulatory environment much greater (Gift Aid, PCI and GDPR compliance, audits, governance, safe guarding etc), but also the expectations of donors are much higher (real-time feedback, complex ways of giving, multi-channel donations). If anything, this pace of change is only accelerating which presents ongoing challenges for charities.
If I wasn’t working in the charity sector, I would be…
…still working as a software architect and developer.
N3O was a very natural outcome of work I’ve been doing in the sector for many years. It’s an attempt to provide all charities with access to the same feature-rich technology that has previously only been available to large organisations spending large amounts of money.
Which three words best describe your role with N3O?
Bit of everything.
Where do you see N3O in 10 years?
I hope to see N3O become a catalyst for improvement in the sector and to see our vision of a comprehensive technical platform for all charities to be widely adopted.
What’s your secret talent that nobody knows about?
Being able to host a Zoom meeting with 4 wild children screaming in the background… and nobody any the wiser!