Effective donor communication is the backbone of successful fundraising. Outbox is a communication feature in Engage that allows charities to streamline all donor correspondence. These outboxes make it easy to send personalised messages—whether emails, SMS, or documents—to individual donors or groups, all while maintaining brand consistency with Custom templates.
With Engage Outbox, you never miss out on any donor correspondence!
Features
- Customisable HTML Templates: Design and implement pre-defined templates in HTML for various donor communications, all created by our team, ensuring each message reflects your brand’s voice and style.
- Multiple Outbox Creation: Set up dedicated outboxes for different teams or purposes—whether it’s donor care, marketing, or sponsorships. Each team can manage and track their communication effectively.
- Batch Processing & Manual Sending: Send bulk messages effortlessly to multiple accounts with just a few clicks, or individually tailor messages for specific donors to address unique needs like failed payments or upcoming sponsorship renewals. And monitor the status of every communication.
Benefits
- Enhanced Donor Relationships: With tailored, branded communications, you can connect with donors on a more personal level, building stronger relationships through timely and relevant messaging.
- Operational Efficiency: The ability to batch process communications reduces manual work and ensures quick delivery, giving teams more time to focus on higher-impact tasks.
- Streamlined Team Collaboration: Multiple outboxes allow different teams to manage their communications separately but efficiently, ensuring no message is overlooked or duplicated, keeping everyone aligned.
Cost
- This tool is available with a recurring monthly subscription fee.
Requirements
Provide the email templates including content, sender details, and any required attachments.
Time Required
1 - 2 weeks to complete
