Automate routine communications with your donor base to save costs, free up staff time and strengthen brand loyalty
Use triggers to automate email and print responses for new donations, accounts created and orphans sponsored
Link your email, print and SMS lists for effective, targeted communications
Bulk generate targeted communications to your donors. Use this to:
Create polised bespoke templates for automated emails/PDF to donors, showcasing your charity’s branding
Grouped print batches automatically created so you can print any correspondence generated immediately in a single print run
Dedicated outboxes provide each department with a shared way to communicate with donors.
Cover all aspects of your donor communications:
Send specific feedback to key donors e.g. Send a Winter campaign feedback report to everyone who donated to your Winter Emergency Appeal.
Send a one-shot email to all donors who have had failed payments. Collect potential lost income through one email
Send emails from individual accounts or from a pre-defined list. Keep all communications manageable with a visible, full audit trail.
Get in touch to find out more about Engage’s powerful features